Reviews
Customer Reviews
Every one of these is from a genuine customer who wanted to share their experience. Most of our work comes through word of mouth, so they matter to us more than most things on this website.
Ex-BT, 30+ years
DBS checked
Genuine Openreach parts
“When we put the hospital bed into Mum’s home we smashed the main socket off the wall. Dan came and moved the socket and got us back up and running, and in effect put a lifeline back on for my Mum. We were delighted with the job, thank you Dan.”
Emergency socket relocation
“Just moved into a new house and the cables and sockets were everywhere. Northwest Comms relocated them all and took out any old and unnecessary sockets. They put my router behind my TV for my SkyQ service for me too. They’ve done a really neat and tidy job, at a fraction of the price that BT were quoting me.”
House move, socket tidy-up
“My gardener cut through my main BT line when he was cutting the ivy back. Northwest Comms jointed the cable and rerouted it. They got me back up and running in no time. They were courteous and polite.”
Damaged cable repair
“Thanks to Northwest Comms who moved my master socket from the hall to the rear of the house by my main TV. Punctual, neat and reliable, a lot cheaper than BT!”
Master socket moved to the living room
“We wanted a master socket moving into the garage which we are using as the new office. Northwest Comms provided a great service. We would definitely recommend them!”
Garage converted to a home office
“We were having new fascia boards fitted on our bungalow so Dan rerouted our cables and upgraded our socket at the same time. It was a very neat job!”
Cable reroute during building work
“Dan relocated my master socket to my spare room come office. It was a lot cheaper than BT, and no cables are on show anywhere. Great job!”
Home office socket move
“Great job by Northwest Comms! Quick response to repair line that the gardener had cut through when trimming ivy down!”
Cut cable repaired
Why People Recommend Us
Most of our work comes through word of mouth, and we would like it to stay that way. That only happens if the job is done properly and the price is what we said it would be.
The aim is to exceed the level of quality you would expect from a main service provider, but in a shorter time and at a much lower cost. We buy genuine BT Openreach parts at good prices and pass the discount on, rather than marking it up.
If you would like references before booking, ask. We are happy to provide them.
What every job comes with
A 12 month guarantee on all work
Genuine BT Openreach parts
Public liability insurance
DBS checked engineers
Clean and tidy, no mess left behind
References on request
What We Can Help With
Telephone, broadband and network work for homes and businesses across the North West.
Telephone Repairs
No dial tone, a crackling line or an intermittent fault. We locate it, and tell you whether it is yours to pay for or your provider’s.
Broadband Repairs
Slow speeds and dropouts, usually down to old cabling or where the router sits. We test the line and advise on your options.
Installation Services
New sockets, relocations and extensions run neatly, using the same genuine parts Openreach would fit.
Data Cabling
Cat 6 cabling, data points and comms cabinets, for a hard-wired connection that does not drop. Free survey and quotation.
WiFi Solutions
Ubiquiti and TP-Link access points, wired back on PoE, for coverage that reaches the whole property.
Call out
from £65
Deductible from additional work, and on average around 70% cheaper than BT. Weekdays we are out until 10pm, and 9 to 5 at weekends.