Independent telephone & broadband engineers

Phone or Broadband Fault? Talk to an Engineer, Not a Call Centre.

Ex-BT Openreach trained with over 30 years in the telecom industry, covering Lancashire, Greater Manchester, Merseyside and Cheshire. Homes and businesses. We locate the fault, fix what we can, and charge on average around 70% less than BT.

Ex-BT, 30+ years

DBS checked

Genuine Openreach parts

What We Fix

Telephone, broadband and network work across the North West, for homes and businesses. No job is too big, or too small.

Telephone Repairs

We specialise in fault finding. Line testing and health checks to locate the problem, and we are prepared to deal with your service provider on your behalf.

Telephone repairs →

Broadband Repairs

Speed and connection issues are often down to old or damaged cabling in the house, or where the router sits. We test the line and advise on your best options.

Broadband repairs →

Installation Services

New sockets fitted, old ones replaced or relocated, and extensions run so you can have your Sky working in another room. Cabling hidden wherever possible.

Installation services →

Data Cabling

Cat 6 cabling, data points and comms cabinets, for a hard-wired connection that does not drop when the WiFi does. Free survey and quotation.

Data cabling →

WiFi Solutions

Signal that will not reach the back bedroom, the garden office or the far end of the unit. We survey the property and boost the coverage where you need it.

WiFi solutions →

See all services

Why People Call Us Instead of Their Provider

You speak directly to the engineer
No waiting on hold to a call centre. You deal with the person who does the work.

We work with any provider
One telephone engineer can fix telephone faults from any provider.

We will tell you whose fault it is to fix
After inspection we advise whether the problem should be rectified by your service provider, or whether it is a customer issue.

Genuine parts, no skimping
CW1308 cable inside, weatherproof CW1412 outside, and new NTE5C master sockets. The same cables Openreach use.

Evenings and weekends
Weekdays until 10pm, and 9 to 5 at weekends. Useful when taking a day off to wait in is not an option.

Call out

from £65

Deductible from additional work. On average our prices are around 70% cheaper than BT.


12 month guarantee on all work

Genuine BT Openreach parts

Public liability insurance

Clean and tidy, no mess left behind

Call for a quote

Where We Work

Lancashire, Greater Manchester, Merseyside and Cheshire. If your town is not listed, ring us anyway.

Liverpool

Merseyside, Bootle, Crosby, Huyton, St Helens, Southport

Telephone engineers in Liverpool →

Manchester

Salford, Stockport, Trafford, Urmston, Bolton, Wigan

Telephone engineers in Manchester →

Cheshire

Warrington, Widnes, Runcorn, Chester, Frodsham, Lymm

Telephone engineers in Cheshire →

Wirral

Birkenhead, Wallasey, Heswall, West Kirby, Hoylake, Bebington

Telephone engineers on the Wirral →

Lancashire

Preston, Blackpool, Blackburn, Burnley, Chorley, Leyland

Telephone engineers in Lancashire →

See all areas we cover

What Customers Say

Most of our work comes through word of mouth. These are from genuine customers who wanted to share their experience.

“When we put the hospital bed into Mum’s home we smashed the main socket off the wall. Dan came and moved the socket and got us back up and running, and in effect put a lifeline back on for my Mum. We were delighted with the job, thank you Dan.”

Emergency socket relocation

“Just moved into a new house and the cables and sockets were everywhere. Northwest Comms relocated them all and took out any old and unnecessary sockets. They put my router behind my TV for my SkyQ service for me too. They’ve done a really neat and tidy job, at a fraction of the price that BT were quoting me.”

House move, socket tidy-up

“My gardener cut through my main BT line when he was cutting the ivy back. Northwest Comms jointed the cable and rerouted it. They got me back up and running in no time. They were courteous and polite.”

Damaged cable repair

“Dan relocated my master socket to my spare room come office. It was a lot cheaper than BT, and no cables are on show anywhere. Great job!”

Home office socket move

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