Can I move my own master socket?

As a telephone engineer, I’m asked regularly “can I move my BT master socket?”. The official, short, simple answer if you ask the main service provider would be 'no', but at Northwest Comms we can provide this service for a fraction of the cost that the main service provider would charge.

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All about BT

“One customer being out of service for too long is one too many,” said Joe Garner, chief executive of Openreach, which builds and maintains BT’s network. “Millions of customers depend on broadband and they rely on us to keep them connected, whatever the weather.” Garner said the new recruits would be a “welcome boost” to an engineering workforce that completes hundreds of thousands of jobs – such as installing fibre optic lines – each week.

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Identifying and fixing a broadband fault at home can be a painful process and often big telecom companies will charge you an arm and a leg to send a broadband engineer to identify and fix the problem. Northwest Comms understand your frustration!  Read more for our helpful tips!

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